Returns & Refunds
At Lirana Decor, your satisfaction matters. While we don’t accept physical returns, we’re here to make things right if something goes wrong.
Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or you received the wrong product, we’ll offer a refund or replacement — at no extra cost.
To qualify, please contact us within 30 days of delivery and include:
- A clear description of the issue
- Photos or a short video showing the damage or defect
What’s Not Covered
We cannot issue refunds or replacements for:
- Items reported after 30 days from delivery
- Orders with incorrect shipping details entered at checkout
- Buyer’s remorse (e.g., change of mind)
No Physical Returns
As our fulfillment partner does not process return shipments, we do not accept items sent back to us. All resolutions are handled digitally for your convenience.
How to Request a Refund or Replacement
Email us at support@liranadecor.com with your order number and issue details. We’ll respond promptly and guide you through the process.